Our website address is https://www.prometheusqualifications.co.uk.
At Prometheus Qualifications, we take your privacy and the protection of your personal information seriously. This Privacy Policy outlines how we collect, use, and protect your information in accordance with the General Data Protection Regulation (GDPR).
- Information We Collect
1.1 Personal Information: We may collect personal information, such as your name, email address, postal address, telephone number, and any other information you voluntarily provide to us when you interact with our Website, such as when you register an account, request information, subscribe to our newsletter, or submit inquiries through our contact forms.
1.2 Usage Information: We may automatically collect certain non-personal information when you visit our Website, including your IP address, browser type, operating system, referring URLs, pages viewed, and other browsing information. This information helps us analyze trends, administer the Website, track user movements, and gather demographic information for aggregate use.
- Use of Information
2.1 Personal Information: We may use your personal information for the following purposes:
a) To provide and improve our services to you. b) To respond to your inquiries, requests, or comments. c) To process and fulfill your orders or registrations. d) To send you important administrative information, such as updates, changes to our terms, conditions, and policies. e) To send you promotional and marketing communications, if you have consented to receive them. f) To personalize your experience on our Website. g) To detect, prevent, and address technical issues or security breaches. h) To comply with applicable laws, regulations, or legal processes.
2.2 Usage Information: We may use usage information to analyze trends, administer the Website, track users’ movements, and gather demographic information for aggregate use. This information helps us improve our services and enhance the user experience.
- Legal Basis for Processing
We process your personal information on the following legal bases:
a) Consent: When you provide us with your personal information voluntarily, we rely on your consent to process and use that information for the purposes specified at the time of collection. b) Performance of a Contract: If you enter into a contract with us, we may process your personal information to fulfill our contractual obligations. c) Legitimate Interests: We may process your personal information based on our legitimate interests in providing and improving our services, communicating with you, and ensuring the security of our Website.
- Sharing of Information
We may share your personal information with third parties in the following circumstances:
a) Service Providers: We may engage trusted third-party service providers to assist us in operating our Website and providing our services. These service providers have access to your personal information only to perform specific tasks on our behalf and are obligated to keep your information confidential. b) Compliance with Laws: We may disclose your personal information to comply with applicable laws, regulations, or legal processes, or to respond to lawful requests from public authorities. c) Business Transfers: In the event of a merger, acquisition, or sale of our business, your personal information may be transferred to the acquiring entity. d) With Your Consent: We may share your personal information with third parties if you have provided your explicit consent to do so.
- Cookies and Tracking Technologies
We use cookies and similar tracking technologies to enhance your browsing experience, analyze website traffic, and personalize content. By using our Website, you consent to the use of cookies and tracking technologies as described in our Cookie Policy.
- Data Security
We implement appropriate technical and organizational measures to protect your personal information from unauthorized access, disclosure, alteration, or destruction. However, please note that no method of transmission over the Internet or electronic storage is 100% secure, and we cannot guarantee the absolute security of your information.
- Your Rights
Under the GDPR, you have certain rights regarding your personal information, including:
a) Right to Access: You have the right to request access to the personal information we hold about you and receive a copy of that information. b) Right to Rectification: You have the right to request the correction of any inaccurate or incomplete personal information we hold about you. c) Right to Erasure: You have the right to request the deletion of your personal information in certain circumstances. d) Right to Restrict Processing: You have the right to request the restriction of processing your personal information in certain circumstances. e) Right to Data Portability: You have the right to receive a copy of your personal information in a structured, commonly used, and machine-readable format and have the right to transmit that information to another data controller. f) Right to Object: You have the right to object to the processing of your personal information in certain circumstances. g) Right to Withdraw Consent: If we rely on your consent to process your personal information, you have the right to withdraw your consent at any time. h) Right to Lodge a Complaint: If you believe that we have not complied with applicable data protection laws, you have the right to lodge a complaint with a supervisory authority.
- Third-Party Links
Our Website may contain links to third-party websites. We are not responsible for the privacy practices or the content of such websites. We encourage you to review the privacy policies of those third-party websites before providing them with your personal information.
