Highfield Level 2 Award for Door Supervisors in the Private Security Industry

Security Courses

Course Description

The Highfield Level 2 Award for Working as a Door Supervisor within the Private Security Industry is a qualification designed to provide learners with the skills and knowledge needed to operate legally as a door supervisor. This qualification is based on the specifications of the Security Industry Authority (SIA), the regulatory body for the private security industry in the United Kingdom, and is updated to meet the latest requirements set by Highfield, a leading organization for security qualifications.

By obtaining this qualification, learners can meet the legal requirements and apply for a license from the SIA to work as a door supervisor. The qualification covers a range of skills and knowledge relevant to the role, including:

  1. Understanding the role and responsibilities of a door supervisor: Learners will gain knowledge about the legal and ethical considerations, codes of practice, and the responsibilities associated with working as a door supervisor, including customer service, conflict management, and physical intervention techniques.

  2. Understanding civil and criminal law relevant to a door supervisor: This topic covers the laws and regulations that door supervisors need to be familiar with, including licensing laws, powers of arrest, and other relevant legislation.

  3. Understanding searching techniques and procedures for a door supervisor: Learners will learn about the proper techniques and procedures for searching individuals, their belongings, and premises, ensuring compliance with legal requirements and personal safety.

  4. Understanding how to prevent and manage conflict situations within a licensed premises: This topic focuses on conflict management techniques, effective communication skills, and strategies for preventing and resolving conflicts that may arise in a licensed premises.

  5. Understanding physical intervention techniques for door supervisors: Learners will be trained in physical intervention techniques that are appropriate and proportionate to the level of risk faced by door supervisors. This includes techniques for escorting individuals from the premises, managing aggressive behavior, and ensuring the safety of oneself and others.

Overall, the Highfield Level 2 Award for Working as a Door Supervisor within the Private Security Industry provides learners with the necessary skills and knowledge to operate legally and effectively as a door supervisor. It equips individuals with the competence to handle the challenges of the role, ensuring the safety of patrons and compliance with relevant laws and regulations.

Key Concepts Covered in this Course

How long will it take?

To complete this qualification learners are expected to undertake approximately 61 hours of learning. The SIA stipulates a minimum of 44 contact hours (6-days) if self-study is undertaken. Please refer to Highfield’s qualification specification for further details on self-study.

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What Our Students Have to Say

It was a very informative course and I learnt a lot, I feel that this will be extremely instrumental in my day-to-day job. I felt I could ask questions if I didn't understand anything, I would highly recommend this course to anyone considering a career in the security industry.
Very informative course, was run well, trainers' comprehensive knowledge made the course run well.
From the point of booking until the end of the course, the company was very helpful and guided me through the following process to obtain my license (22 days from start to finish).
Super course, I really enjoyed my time ! The quality of teaching was second to none. The lessons were intense but the trainer was able to support the theories with practical experience.
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