Highfield Level 2 Award for Working as a CCTV Operator

CCTV

Course Description

The Highfield Level 2 Award for Working as a CCTV Operator (Public Space Surveillance) within the Private Security Industry is a qualification designed to provide learners with the necessary knowledge and understanding to operate legally and effectively as a CCTV operator in public space surveillance. This qualification is based on the specifications of the Security Industry Authority (SIA), which is the regulatory body for the private security industry in the United Kingdom.

By obtaining this qualification, learners can meet the requirements set by the SIA and apply for a license to work as a CCTV operator. The qualification covers a range of topics relevant to the role, including:

  1. Understanding the roles and responsibilities of a CCTV operator: Learners will gain knowledge about the legal and ethical considerations, codes of practice, and the responsibilities associated with operating CCTV systems in public spaces.

  2. Understanding CCTV codes of practice, operational procedures, and guidelines: This topic covers the practical aspects of operating CCTV systems, including the correct use of equipment, adherence to codes of practice, and following operational procedures and guidelines.

  3. Understanding relevant legislation and its impact on CCTV operations: Learners will be familiarized with the current legislation governing the use of CCTV systems, such as the Data Protection Act and the Human Rights Act, and understand how these laws impact their role as a CCTV operator.

  4. Understanding emergency procedures in the CCTV control room: This topic focuses on the appropriate actions to be taken during emergency situations, such as accidents, incidents, or criminal activities, and how to effectively communicate with relevant authorities.

  5. Understanding how to liaise with the police and other emergency services: Learners will learn about the protocols and procedures for collaborating with law enforcement agencies and other emergency services when incidents occur.

Overall, the Highfield Level 2 Award for Working as a CCTV Operator (Public Space Surveillance) within the Private Security Industry equips learners with the necessary knowledge and understanding to operate as a CCTV operator in compliance with legal requirements and best practices. It is a recognized qualification that can enhance job prospects and enable individuals to work in the private security industry as CCTV operators.

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Key Concepts Covered in this Course

  • Principles of terror threat awareness.
  • Application of physical intervention skills.
  • Principles of using equipment as a door supervisor.

How long will it take?

To complete this qualification learners are expected to undertake approximately 42 hours of learning. The SIA stipulates a minimum of 29 contact hours (4-days) if self-study is undertaken. Please refer to Highfield’s qualification specification for further details on self-study.
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What Our Students Have to Say

It was a very informative course and I learnt a lot, I feel that this will be extremely instrumental in my day-to-day job. I felt I could ask questions if I didn't understand anything, I would highly recommend this course to anyone considering a career in the security industry.
Kerry
Exeter
Very informative course, was run well, trainers' comprehensive knowledge made the course run well.
Kelvin
Suffolk
From the point of booking until the end of the course, the company was very helpful and guided me through the following process to obtain my license (22 days from start to finish).
John
Bedfordshire
Super course, I really enjoyed my time ! The quality of teaching was second to none. The lessons were intense but the trainer was able to support the theories with practical experience.
Jack
Leicester
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